Frequently Asked Questions
Everything you need to know about booking, traveling and planning your trip with Visit Morocco Travel.
General Questions
You can book your tour easily by contacting us via WhatsApp, email, or through our website booking form. Once you confirm your trip, we will send you all the details and secure your reservation.
Yes, a small deposit is usually required to confirm your booking. The remaining balance can be paid on arrival in Morocco or before the tour starts, depending on the package.
We offer both private and shared tours. Private tours are fully customizable for individuals, couples, families or groups, while shared tours are budget-friendly options traveling alongside other guests.
Absolutely. All our tours are flexible, and we can customize your itinerary based on your travel dates, interests and budget.
Our packages usually include:
- Professional driver/guide
- Comfortable transport
- Accommodation (depending on package)
- Desert camp (if applicable)
- Daily breakfast (and sometimes dinner)
Yes, Morocco is considered a very safe destination for tourists. Our team ensures every trip is organized with safety, comfort and professional support throughout.
We recommend bringing:
- Comfortable clothing
- Sunglasses and sunscreen
- A warm jacket (for desert nights)
- Comfortable shoes
- Personal essentials
You can contact us 24/7 via WhatsApp or phone. Our team is always available to assist you during your journey.
Booking & Cancellation
To confirm your booking, simply contact us via WhatsApp, email or our website form. We will send you all the tour details and payment instructions — your booking is confirmed once the deposit is received.
Yes, a small deposit is required to secure your reservation. The deposit amount depends on the type and duration of the tour, and the remaining balance can be paid before or upon arrival in Morocco.
The full payment is usually required before the tour starts or upon arrival, depending on the agreement. For private or custom tours, payment terms will be clearly communicated during booking.
Yes, you can modify your booking (dates, itinerary, number of travelers) depending on availability. We recommend informing us as early as possible to ensure smooth adjustments.
Cancellations must be requested in advance via email or WhatsApp. Cancellation terms depend on how close the cancellation is to the departure date and the type of service booked.
Refund eligibility depends on the timing of the cancellation:
- Early cancellations may receive a partial refund
- Late cancellations or no-shows may not be refundable due to pre-booked services (hotels, transport, camps)