General FAQs
How do I book a tour with Visit Morocco Travel?
You can book your tour easily by contacting us via WhatsApp, email, or through our website booking form. Once you confirm your trip, we will send you all the details and secure your reservation.
Do I need to pay a deposit to confirm my booking?
Yes, a small deposit is usually required to confirm your booking. The remaining balance can be paid on arrival in Morocco or before the tour starts, depending on the package.
Are your tours private or shared?
We offer both private and shared tours. Private tours are fully customizable for individuals, couples, families, or groups, while shared tours are budget-friendly options with other travelers.
Can you customize my itinerary?
Absolutely! All our tours are flexible. We can customize your itinerary based on your travel dates, interests, and budget.
What is included in your tour packages?
Our packages usually include:
- Professional driver/guide
- Comfortable transport
- Accommodation (depending on package)
- Desert camp (if applicable)
- Daily breakfast (and sometimes dinner)
Is Morocco safe for travelers?
Yes, Morocco is considered a very safe destination for tourists. Our team ensures all trips are organized with safety, comfort, and professional support.
What should I bring on a desert tour?
We recommend:
- Comfortable clothing
- Sunglasses and sunscreen
- arm jacket (for desert nights)
- Comfortable shoes
-Personal essentials
How can I contact you during my trip?
You can contact us 24/7 via WhatsApp or phone. Our team is always available to assist you during your journey. Type your paragraph here
Booking & Cancellation FAQs
How do I confirm my booking?
To confirm your booking, simply contact us via WhatsApp, email, or our website form. We will send you all the tour details and payment instructions. Your booking is confirmed once the deposit is received.
Is a deposit required to book a tour?
Yes, a small deposit is required to secure your reservation. The deposit amount depends on the type and duration of the tour. The remaining balance can be paid before or upon arrival in Morocco.
When do I need to pay the full amount?
The full payment is usually required before the tour starts or upon arrival, depending on the agreement. For private or custom tours, payment terms will be clearly communicated during booking.
Can I modify my booking after confirmation?
Yes, you can modify your booking (dates, itinerary, number of travelers) depending on availability. We recommend informing us as early as possible to ensure smooth adjustments.
What is your cancellation policy?
Cancellations must be requested in advance via email or WhatsApp. Cancellation terms depend on how close the cancellation is to the departure date and the type of service booked.
Will I get a refund if I cancel my tour?
Refund eligibility depends on the timing of the cancellation:
- Early cancellations may receive a partial refund
- Late cancellations or no-shows may not be refundable due to pre-booked services (hotels, transport, camps)